Frequently Asked Questions
Everything you need to know to create your dream home with Zenduce.
What is the estimated delivery time for my furniture?
Standard shipping typically takes 7-14 business days. For larger furniture items requiring white-glove delivery, please allow up to 21 business days for specialized handling and assembly.
Do you offer a warranty on Zenduce products?
Yes, all Zenduce home products come with a 12-month limited warranty covering manufacturing defects in materials and workmanship to ensure your peace of mind.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made or final sale items are not eligible for return.
Are the materials used in your furniture sustainable?
At Zenduce, we prioritize sustainability. We source FSC-certified wood and eco-friendly textiles whenever possible to ensure our products are as kind to the planet as they are to your home.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm to help you budget for your home upgrades.