Returns & Exchanges
At Zenduce, we want you to love every piece in your home, which is why we offer a 30-day return window for items in their original condition. If your new furniture or decor doesn't perfectly fit your space, our streamlined process makes exchanges and refunds simple and stress-free.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully pack the products in their original manufacturer packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing